Privacy Policy
Effective August 3, 2026. This policy explains how information submitted through universalpackaginggroup.com is handled.
Information we collect
When you contact us or request a quote, we collect the information you provide, such as your name, business contact details, company, packaging requirements, intended use, quantity, and delivery location. When you submit a form, we may also retain the landing page, referring page, and campaign parameters associated with that request so we can understand how the enquiry reached us. Standard hosting logs may record technical information needed for security and operation.
How we use it
We use submitted information to evaluate and respond to your request, coordinate a packaging quote, communicate about the project, protect the website, and meet legal obligations. We do not sell personal information.
Service providers and retention
Website hosting, Google Workspace, email delivery, and related business-productivity providers may process information on our behalf. Submitted enquiries are stored in our private customer-relationship system and used only by authorized personnel. We retain information only as long as reasonably needed for quoting, project records, security, and legal requirements.
Your choices
You may ask us to access, correct, or delete information associated with your request, subject to applicable legal and recordkeeping requirements. Email [email protected].
Updates
We may update this policy when our practices or legal requirements change. The effective date above identifies the current published version.